60 Days Guarantee: 60 Day Money Back Guarantee: The Peel 4000 and Facial Systems are backed by the following 60 day money back guarantee: "Just try the Peel 4000 treatment or any Facial System and if you are not totally satisfied with the results, simply return the item - even if it is empty - for a complete refund of the purchase price (less shipping and handling). That is 60 days to try them, with results guaranteed or your money back. We are that confident and you should be too!"

* Our money back guarantee is good on first time purchases only within 60 days from DATE OF THE ORDER. Shipping/handling fees are not refundable under any circumstance.

About Us: Skin Culture is completely dedicated to your total satisfaction. If you have any questions or comments please email us at info@skinculture.com. Or talk directly to a member of the Skin Culture team by calling 1-800 378 7952.

Making A Purchase: Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. We accept Visa, Mastercard and Amex.

Please ensure that you place your order on the appropriate web site. If we do not have a specific web site for the country where you live then please place your order on the UK web site.

PLEASE NOTE that all prices shown on this web site are in US dollars. All orders placed on this web site will be processed in US dollars.

SKIN CULTURE WILL NOT BE LIABLE FOR ANY CARD OR TRANSACTION FEE PAYMENTS INCURRED BY CUSTOMERS AS A RESULT OF ORDERING ON THIS SITE.

Shipping And Handling: We operate an efficient mail order department. Orders are normally delivered to your doorstep within 10 business days. International orders are usually delivered within 20 business days.
PLEASE NOTE: All orders are shipped from our fulfilment centre in Great Britain.

Delivery Schedule: USA orders are normally delivered to your doorstep within 10 business days. International orders are usually delivered within 20 business days.

Back Orders: If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security: All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us: If you need to reach us, please email us on info@skinculture.com. You can call on 1-800 378 7952 or write to us at 244 Fifth Avenue, Suite 2385, New York, NY 10001.

Privacy Policy: Skin Culture does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Returns Policy: If you are not satisfied with your purchase simply return the unused and undamaged goods to us within 7 business days after the day on which the goods are received. Please return the goods to us at the address printed on your invoice. Also, please provide us with written details of why you are not happy with your goods. You will be refunded for the cost of the goods. This refund will not include postage costs. Refunds will be made within 30 days of receipt of the returned item(s). This does not affect your statutory rights as a consumer.

Other Returns: Replacements or refunds will be given if the goods are found not to be of merchantable quality. You will also be re-imbursed for postal costs incurred in returning these items to Skin Culture. You must contact us by email and let us know if you wish to return your goods. Please take care of the items until you return them to us. Please return the goods to our address as printed on your invoice, with a note explaining the reason why the goods are being returned. Refunds will be made within 30 days of receipt of the returned item(s). This does not affect your statutory rights as a consumer.

Remittance Terms: The preferred method of payment is credit card. You can also pay by Check, Money Order or International Money Order made payable to Skin Culture.